Account Verification
Hamara verification process aapke identity aur address ko confirm karta hai—yeh aapke account ko secure rakta hai aur financial regulations ke saath align karta hai.
LEGAL REFERENCE
Aapke Niji Malumat ki Himayat
c 30 par hum samjhte hain ke aapka personal data aapki sabse qaymati cheez hai. Yeh privacy policy batata hai ke hum aapki malumat ko kaesa handle karte...
Account surakshaData transparencyAapka controlLocal qaanoon compliance
Hamara Privacy Approach
Jab aap c 30 par account banate ho, ham kuch basic malumat collect karte hain—aapka naam, email, phone number, aur address. Yeh information aapka account verify karne, deposits aur withdrawals process karne, aur aapko updates bhejne ke liye zaroori hai. Hamara payment system—JazzCash, Easypaisa, SadaPay aur Raast ke zariye—encrypted connection use karta hai. Hum aapka financial data kabhi third parties ko nahi
dete jab tak local qanoon ijazat na de. Aapka account activity internal analytics ke liye use hota hai, lekin aapka naam kabhi public nahi hota.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
SHAFAFIYAT KI NUZOOL
Hamara Data Commitment
Encryption Standard
Sab transmission TLS 1.2+ ke zariye encrypted hai. Login se withdrawal tak, aapka connection secure tunnel mein chalta hai.
Data Retention
Account closure ke baad, ham aapka personal data 12 mahine tak legal zaroorat ke liye rakha karte hain, phir delete kar dete hain.
Third-Party Screening
Agar koi payment partner ya analytics vendor ka zaroorat hota hai, unhein hamara strict data protection agreement par sign karna padta hai.
Local Compliance
Supported ilaqon mein, ham Pakistan ke applicable data protection aur financial regulations ko follow karte hain.
Access Audit Trail
Aapka account data har ek transaction ke baad timestamped log mein save hota hai. Aap apne activity history dekh sakte ho.
User Rights
Aapko apne data ko access, correct, ya request karne ka haq hai. Kisi bhi time aap apna account data export kar sakte ho.
POLICY KI CONSISTENCY
C 30 Ka Approach
Payment Data Handling
JazzCash, Easypaisa, SadaPay aur Raast transactions sirf aapke instructions ke according process hote hain. Ham kisi bhi transaction ko record karte hain lekin aapka banking password kabhi nahi dekha.
Marketing Communication
Hamara email aur SMS sirf aapke account updates ke baare mein hote hain, ya agar aapne promo updates ke liye opt-in kiya ho.
Dispute Resolution
Agar koi privacy issue ho ya aap ko lagta hai ke aapka data misuse ho raha hai, aap hamse contact kar sakte ho aur ham investigation start kar dete hain.
Cross-Border Data
Agar aapka account non-supported regions se access hota hai, ham usse flag karte hain aur aapko notify karte hain security ki wajah se.
Cookie & Tracking
Ham analytics cookies use karte hain aapka browsing experience improve karne ke liye, lekin aapka personal identity kabhi track nahi hota.
Policy Updates
Jab ham yeh privacy policy update karte hain, ham aapko email se notify karte hain 30 din pehle. Aap updated terms ko accept karna padta hai continue karne ke liye.
DESIGN KE ZARIYE PRIVACY
Aapka Control, Har Qadam Par
Account Dashboard
Aapka c 30 dashboard mein sab personal data visible hai...
Payment Method Management
Aapke JazzCash, Easypaisa, SadaPay aur Raast accounts linked hain lekin...
Activity Log
Har login, deposit, withdrawal aur game session apke activity log...
Communication Preferences
Hamse email ya SMS ka mode select kar sakte ho...
Data Export
Request kare aur ham aapka sab personal data ek file...
Account Deletion Request
Agar aap c 30 se leave karna chahte ho, aap...
Aapke Sawaalat Ke Jawab
Bilkul nahi. Aapka JazzCash, Easypaisa, SadaPay ya Raast password kabhi c 30 server par nahi aata. Aap sirf apne respective payment app par login karte ho. Hamara system sirf payment confirmation receive karta hai.
Jab aap permanent deletion request karte ho, ham aapka personal account data 12 mahine baad delete kar dete hain. Legal aur financial records ko ham longer period tak rakhe ho sakte hain agar Pakistani qanoon ka zaroori ho.
Nahi. Aapki game activity internal analytics ke liye use hoti hai—jaise lobby improvement aur crashes fix karna. Ham aapka individual data kabhi third-party ko sell nahi karte.
Aapke c 30 account statement mein sab JazzCash, Easypaisa, SadaPay aur Raast deposits clear ho jaate hain date, amount aur confirmation ke saath. Aap monthly statement email request kar sakte ho.
Agar aapka account non-supported region se access hota hai, ham aapko notify karte hain security check ke liye. Aapko verification complete karna pad sakta hai account reopen karne ke liye.
Jab bhi hamara privacy practices change hote hain, ham aapko email se 30 din pehle notify karte hain. Aapko updated terms accept karna padta hai platform use continue karne ke liye.
Aap [email protected] par detailed complaint email kar sakte ho. Hamara privacy officer 7 din mein investigation report bhejna padta hai aur 30 din mein resolution provide karna padta hai.